Returns & Exchanges

We want you to love your Penthouse pieces.  
If something isn’t perfect, we’ll make it right.

🛍 Return Window  
You may request a return or exchange within 14 days of delivery.

📦 Return Requirements  
• Item must be unworn  
• In original packaging  
• No visible signs of wear or damage

⚡ Non-Returnable Items  
• Final sale items  
• Earrings (for hygiene)  
• Fragrance products that have been opened or used

How to Start a Return  
Email us at support@jewelrystudio.com with your order number and reason for return.

We’re here to help make the process smooth and stress-free.